Hotel Hacienda Real | Hotel in Ciudad del Carmen

| 8.2 (79 Reviews) |   Pet Friendly  5 Bathrooms  14 Guests
Ciudad del Carmen Hotel | Hotel Hacienda Real

Hotel in Ciudad del Carmen

Located in Ciudad del Carmen, 2.3 miles from Carmen XXI Convention Center, Hotel Hacienda Real provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has free shuttle service, room service and currency exchange for guests. At the hotel, rooms contain a desk. Every room includes a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. All guest rooms in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer. Guests at the accommodation can enjoy an à la carte or an American breakfast. There's an on-site bar and guests can also use the business area. Languages spoken at the reception include English and Spanish. Ciudad del Carmen International Airport is 0.6 miles away.

Hotel Hacienda Real is located in Ciudad del Carmen.

This 106 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, View, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 79 reviews with the average score of 8.2 . Coming to Ciudad del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 106 Bedrooms Hotel if you want to learn more about this place in Ciudad del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Hacienda Real in Ciudad del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Hacienda Real”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Fruit
Parking
  • Free parking
  • Private Parking
  • Accessible parking
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Lowered sink
  • Toilet with grab rails
Activities
  • Public Bath
  • Fitness
  • Fitness center
General
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Wifi in all areas
  • Pet friendly
  • Designated smoking area
  • Elevator
  • Facilities for disabled guests
  • Smoke-free property
Guest Services
  • Suit press
  • Airport shuttle (free)
  • Grocery deliveries
  • Dry cleaning
  • Baggage storage
  • Shuttle service (free)
  • 24-hour front desk
  • Laundry
  • Packed lunches
  • Fax/Photocopying
  • Airport shuttle
  • Shuttle service
  • Business center
  • Meeting/Banquet facilities
  • Valet parking
  • Daily housekeeping
  • Ironing service
  • Currency exchange
  • Express check-in/out
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • 24-hour security
  • Key card access
  • CCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Access to healthcare professionals
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach umbrellas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.65
Location:
8.67
Staff:
7.81
Facilities:
8.01
Comfort:
8.55
Cleanliness:
8.31
Kenna
Mar 6, 2025 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: I stay there before perfect place to relax 😌
Negative: This time around my door lock 🔐 didn't work an moved around, not good when you been traveling all day an hot tired
See All Reviews

Room Arrangement

Room Info Facilities
Standard Queen Room
Room Type: Double
Room Size: 33 m2
1 Queen bed(s) Bed
Standard Queen Room

Bathroom

Private bathroom, Conditioner, Towels, Bathtub, Toilet paper, Toilet, Bathtub or shower, Hairdryer, Shampoo

General

Smoke Alarm, Air conditioning, Ironing facilities, Suit press, Iron, Key card access, Interconnecting room(s) available, Safe, Trash cans

Media & Technology

Radio, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Presidential Suite
Room Type: Suite
Room Size: 80 m2
2 King bed(s) Bed
3 Sofa bed Bed
2 Queen bed(s) Bed
Presidential Suite

Food & Drink

Bottle of water, Fruit, Tea/Coffee maker, Minibar

Bathroom

Private bathroom, Towels/Sheets (extra fee), Bidet, Conditioner, Towels, Shower, Bathtub, Toilet paper, Toilet, Hairdryer, Shampoo, Spa tub

General

Smoke Alarm, Air conditioning, Ironing facilities, Suit press, Iron, Key card access, Safe, Trash cans

Media & Technology

Radio, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Outdoors

Balcony

Kitchen

Cleaning products, Coffee machine, Microwave, Wine glasses, Refrigerator, Dining table

Living Area

Desk, Sofa

View

Garden view, View, Pool view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed, Adapter

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Double Room
Room Type: Double
Room Size: 33 m2
2 Full bed(s) Bed
Double Room

Bathroom

Private bathroom, Conditioner, Towels, Bathtub, Toilet paper, Toilet, Bathtub or shower, Hairdryer, Shampoo

General

Smoke Alarm, Air conditioning, Ironing facilities, Suit press, Iron, Key card access, Interconnecting room(s) available, Safe, Trash cans

Media & Technology

Radio, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 33 m2
1 Queen bed(s) Bed
Junior Suite

Bathroom

Private bathroom, Conditioner, Towels, Shower, Bathtub, Toilet paper, Toilet, Hairdryer, Shampoo

General

Smoke Alarm, Air conditioning, Ironing facilities, Suit press, Iron, Key card access, Safe, Trash cans

Media & Technology

Radio, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Outdoors

Balcony

Living Area

Desk, Sofa

View

View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed, Adapter

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Hacienda Real pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Hacienda Real?

Check-in time for Hotel Hacienda Real starts counting from 3:00 PM and check-out is until 11:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Hacienda Real have a swimming pool?

Yes, this Hotel Hacienda Real has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Hacienda Real?

Best-rates for the Hotel Hacienda Real starts from $67 per night with includes Guest Services, Designated Smoking Area, Ocean View, Security/Safety, Business Services, Bar, Breakfast, Child Friendly, Internet, Pet Friendly, Restaurant, Kitchen, Air Conditioner, Oceanfront, Accessibility, Laundry, Parking, Pool, View, Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Hacienda Real a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Hacienda Real wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Hacienda Real is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Hacienda Real?

Based on the information reported by the owner or manager, the Hotel Hacienda Real indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Hacienda Real?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD67
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