Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $536 per night with includes Pool, Wheelchair Accessible, Sports/Activities, Laundry, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Toiletries, Internet, Parking, TV, Spa, Restaurant, Designated Smoking Area, Bedding/Linens, Entertainment, Ocean View, Bar, Child Friendly, Air Conditioner, Business Services, Guest Services, View, Breakfast, Hot Tub, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Ziva Los Cabos- All Inclusive | Resort in San José del Cabo

| 9.0 (2790 Reviews) | 1 Bathroom

Zona Hotelera Resort | Hyatt Ziva Los Cabos- All Inclusive

Resort in Zona Hotelera, San José del Cabo

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Los Cabos- All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

4 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Free cribs/infant beds

Ceiling fan

Egyptian cotton sheets

Pillow-top mattress

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Premium bedding

Air conditioning

Bed sheets

Connecting rooms available

LED light bulbs

Energy-saving switches

Turndown service

Laptop-compatible safe

Iron/ironing board

Recycling

Access via exterior corridors

Water-efficient showers only

Breakfast

7 bars/lounges, 1 swim-up bar and 1 poolside bar

8 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

Free buffet breakfast available daily 7:00 AM–11:30 AM

24-hour room service

Free bottled water

Coffee/tea maker

Free minibar

Champagne service

Parking

Free secured, covered self parking on site

Free secured, covered valet parking on site

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Wheelchair-accessible parking available

Accessibility

Elevator

Wheelchair-accessible registration desk

Elevator door width (inches): 51

Accessible airport shuttle

Wheelchair-accessible public washroom

Hand-held showerhead

Lever door handles

Magnifying mirror

Pool hoist on site

Wheelchair-accessible lounge

Front entrance ramp

Shower grab bar height (inches): 31

2 on-site accessible parking spaces

Height-adjustable showerhead

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Well-lit path to entrance

Wheelchair-accessible registration desk height (inches): 51

Visual fire alarm

Wheelchair-accessible parking

Tile flooring in room

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Grab bar in shower

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchairs available on site

Pool access ramp on site

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Golfing

Whale watching

Free water park access

Beach volleyball

Lifeguards on site

Billiards/pool table

Arcade/game room

Fitness classes

4 hot tubs

Shopping

Heated pool

Playground

Steam room

Sauna

4 outdoor pools

Concerts/live shows

Table tennis

Karaoke

Yoga classes

Evening entertainment

Air hockey

Fitness center

Full-service spa

Entertainment

Satellite channels

Premium channels

40-inch LCD TV

General

Meeting rooms - 18

Conference center (35000 square feet of space)

Computer station

Ballroom

Elevator

Gift shop/newsstand

Grocery/convenience store

ATM/banking services

Water dispenser

Front-desk safe

Banquet hall

Spanish

English

Humane treatment of captive wild animals

Vegetarian dining options

Vegan dining options

Double-glazed windows

Comprehensive recycling policy

Couples dining

Rooftop garden

Locally-owned & organized tours & activities

Comprehensive food waste policy

Designated smoking areas

Local artist showcase

At least 80% lighting from LEDs

Beach towels

Water dispenser

At least 80% of food locally-sourced

Guest Services

Free cribs/infant beds

Free water park access

Grocery/convenience store

Arcade/game room

Snack bar/deli

Waterslide

4 outdoor pools

Babysitting (surcharge)

In-room child care (surcharge)

Free supervised childcare

Laundry facilities

Playground

Free children's club

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Garden

Lifeguards on site

Beach umbrellas

Terrace

Beach loungers

Beach cabanas (surcharge)

Pool umbrellas

Pool cabanas (surcharge)

Spa

18 treatment rooms

Outdoor treatment areas

Massage - sports

Hydrotherapy

Manicures and pedicures

Massage - prenatal

Body treatments

Aromatherapy

Couples treatment room(s)

Body wraps

Spa open daily

Body scrubs

Reflexology

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: usd 250 per vehicle (roundtrip, maximum occupancy 6) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Jonathan

Dec 14, 2025 05:44:41 AM

Review Score: 10

Summary: We loved our 8 day stay there! Very family friendly, great food choices, clean resort, friendly staff, and amazing kids club. The kids club was the highlight; with Connie, Andy, Drea, and Nan spending so much time with our kid and doing so many great activities. We’d recommend the hotel simply for this amenity alone. They are the best, most friendly, and most caring people. My only complaint the entire trip was food safety. I got food poisoning on day 2, along with 3 others, at the hibachi grill. Unfortunately mine did not resolve the entire trip, so I could barely utilize the restaurants for the remainder of the trip. However my wife and son were unaffected and ate as much as they could!

See All Reviews

Room Arrangement

Room Info	Facilities
Club Deluxe Ocean Front One Bedroom Suite Room Size: 818 square feet m² 2 King Bed and Twin Sofa Bed	General Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 0, Shower only, Ping - 23, Separate dining area, Number of bathrooms - 1, Square meters - 76, Private hot tub (outdoor), Private bathroom, Square feet - 818, Rainfall showerhead, Ocean view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Deluxe Room, 1 King Bed (Ocean Front) Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Shower only, Sofa bed, Square meters - 48, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Ping - 15, Rainfall showerhead, Bed count minimum 1, Resort view, Bed count maximum 1, Furnished balcony
Deluxe Suite, Ocean View (Master Club One Bedroom) Room Size: 786 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 786, Dining table, Number of bedrooms - 1, Ping - 22, Shower only, Sofa bed, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Square meters - 73, Private bathroom, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Club Ocean Front One Bedroom Master Suite Room Size: 1174 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 1, Shower only, Sofa bed, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Private hot tub (indoor), Square feet - 1174, Ping - 33.0, Private bathroom, Square meters - 109, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Deluxe Room, Ocean View (Double) Room Size: 624 square feet m² 2 Double Beds	General Square feet - 624, Number of living rooms 0, Number of bedrooms - 0, Shower only, Sofa bed, Square meters - 58, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Ping - 18, Rainfall showerhead, Ocean view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Club Ocean Front Two Bedroom Grand Master Suite Room Size: 2335.8 square feet m² 3 King Bed and Double Beds	General Private hot tub, Number of living rooms 0, Square feet - 2335.8, Dining table, Number of bedrooms - 2, Sofa bed, Number of bathrooms - 3, Extra bed count 1, Ping - 65.6, Separate dining area, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Square meters - 217, Rainfall showerhead, Bed count maximum 3, Ocean view, Furnished balcony, Bed count minimum 3
Club One Bedroom Master Suite Room Size: 1139 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Ping - 32, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Square meters - 106, Square feet - 1139, Rainfall showerhead, Resort view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Club Swim Up Master King Room Size: 747 square feet m² 1 King Bed	General Doorway wheelchair width (centimeters) - 150, Roll-in shower width (centimeters) - 99, Accessible vanity height (inches) - 39, Number of bedrooms - 0, Wheelchair-width doorways, Square feet - 747, Doorway wheelchair width (inches) - 59, Toilet grab bar height (centimeters) - 51, Square meters - 69, Grab bar - near toilet, Extra bed count 1, Ping - 20.9, Lowered locks/deadbolt, Low counters/sink height (centimeters) - 100, Lowered electrical outlets in bathroom, Low counters/sink height (inches) - 39, Separate bathtub and shower, Low-height bed, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Number of living rooms 0, Low bed height (centimeters) - 41, Low-height counters/sink, Low-height desk, Sofa bed, Accessible vanity height (centimeters) - 99, Swim-up room access (shared pool), Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Low bed height (inches) - 16, Portable shower seat, Low desk height (inches) - 39, Low desk height (centimeters) - 99, Private bathroom, Pool view, Toilet grab bar height (inches) - 20, Roll-in shower width (inches) - 39, Rainfall showerhead, Roll-in shower, Bed count maximum 1
Deluxe Room, Resort View (Double) Room Size: 624 square feet m² 2 Double Beds	General Square feet - 624, Roll-in shower width (centimeters) - 99, Accessible vanity height (inches) - 39, Number of bedrooms - 0, Toilet grab bar height (centimeters) - 51, Grab bar - near toilet, Extra bed count 1, Lowered electrical outlets in bathroom, Wheelchair-accessible bathroom vanity, Bed count minimum 2, Number of living rooms 0, Shower only, Sofa bed, Accessible vanity height (centimeters) - 99, Square meters - 58, Wheelchair accessible, Number of bathrooms - 1, Portable shower seat, Private bathroom, Ping - 18, Toilet grab bar height (inches) - 20, Roll-in shower width (inches) - 39, Rainfall showerhead, Resort view, Roll-in shower, Furnished balcony, Bed count maximum 2
Club Swim Up Master Double Room Size: 753 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 1, Sofa bed, Swim-up room access (shared pool), Extra bed count 1, Number of bathrooms - 1, Private bathroom, Pool view, Separate bathtub and shower, Square meters - 70, Ping - 21.16, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed (Master Ocean Front) Room Size: 829 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 23, Sofa bed, Extra bed count 1, Square meters - 77, Number of bathrooms - 1, Private bathroom, Square feet - 829, Rainfall showerhead, Bed count minimum 1, Resort view, Bed count maximum 1
Deluxe Room, 1 King Bed, Ocean View Room Size: 635 square feet m² 1 King Bed	General Roll-in shower width (centimeters) - 99, Accessible vanity height (inches) - 39, Number of bedrooms - 0, Toilet grab bar height (centimeters) - 51, Grab bar - near toilet, Extra bed count 1, Lowered electrical outlets in bathroom, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Square feet - 635, Number of living rooms 0, Shower only, Sofa bed, Square meters - 59, Accessible vanity height (centimeters) - 99, Wheelchair accessible, Number of bathrooms - 1, Portable shower seat, Private bathroom, Ping - 18, Toilet grab bar height (inches) - 20, Roll-in shower width (inches) - 39, Rainfall showerhead, Ocean view, Roll-in shower, Bed count maximum 1, Furnished balcony
Room, 1 King Bed (Ocean Front) Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, Separate bathtub and shower, Rainfall showerhead, Bed count minimum 1, Resort view, Bed count maximum 1, Furnished balcony
Presidential Suite Room Size: 2110 square feet m² 3 King Bed and Double Beds	General Square meters - 196, Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 1, Sofa bed, Number of bathrooms - 3, Extra bed count 1, Separate dining area, Desk chair, Square feet - 2110, Jetted bathtub, Private bathroom, Separate bathtub and shower, Ping - 59, Private hot tub (rooftop), Desk, Rainfall showerhead, Bed count maximum 3, Ocean view, Furnished balcony, Bed count minimum 3
Ocean View Master King Room Size: 569 square feet m² 1 King Bed	General Square feet - 569, Number of living rooms 0, Ping - 16.0, Sofa bed, Extra bed count 1, Number of bathrooms - 1, Square meters - 53, Private bathroom, Separate bathtub and shower, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Ocean View Master Double Room Size: 569 square feet m² 2 Double Beds	General Square feet - 569, Number of living rooms 0, Ping - 16.0, Sofa bed, Extra bed count 1, Number of bathrooms - 1, Square meters - 53, Private bathroom, Separate bathtub and shower, Rainfall showerhead, Ocean view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Deluxe Room, 1 King Bed, Resort View Room Size: 635 square feet m² 1 King Bed	General Accessible vanity height (inches) - 39, Number of bedrooms - 0, Toilet grab bar height (centimeters) - 51, Grab bar - near toilet, Extra bed count 1, Lowered electrical outlets in bathroom, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Square feet - 635, Number of living rooms 0, Shower only, Sofa bed, Square meters - 59, Accessible vanity height (centimeters) - 99, Wheelchair accessible, Number of bathrooms - 1, Portable shower seat, Private bathroom, Ping - 18, Toilet grab bar height (inches) - 20, Roll-in shower width (inches) - 37, Rainfall showerhead, Roll-in shower width (centimeters) - 94, Resort view, Roll-in shower, Bed count maximum 1, Furnished balcony
Club Ocean View One Bedroom Master Suite Room Size: 1130 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Private hot tub (indoor), Square feet - 1130, Jetted bathtub, Ping - 31.76, Private bathroom, Separate bathtub and shower, Square meters - 105, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Premium Suite, Ocean View (Master Club One Bedroom) Room Size: 1270 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 1, Sofa bed, Ping - 36, Square feet - 1270, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Private hot tub (outdoor), Private bathroom, Separate bathtub and shower, Square meters - 118, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Club Deluxe Ocean Front Studio Suite Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Private hot tub, Number of living rooms 0, Number of bedrooms - 1, Shower only, Number of bathrooms - 1, Ping - 19, Square meters - 64, Private hot tub (outdoor), Private bathroom, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Room (Ocean Front Double) Room Size: 344 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Sofa bed, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, Rainfall showerhead, Resort view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Resort View Master King Room Size: 581 square feet m² 1 King Bed	General Roll-in shower width (centimeters) - 99, Doorway wheelchair width (centimeters) - 130, Accessible vanity height (inches) - 39, Number of bedrooms - 0, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 51, Square feet - 581, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Square meters - 54, Doorway wheelchair width (inches) - 51, Lowered electrical outlets in bathroom, Low counters/sink height (inches) - 39, Separate bathtub and shower, Low-height bed, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Number of living rooms 0, Low-height counters/sink, Low-height desk, Sofa bed, Accessible vanity height (centimeters) - 99, Low bed height (inches) - 15, Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Portable shower seat, Low desk height (centimeters) - 97, Private bathroom, Low desk height (inches) - 38, Ping - 16, Bathroom grab bars, Toilet grab bar height (inches) - 20, Roll-in shower width (inches) - 39, Rainfall showerhead, Low bed height (centimeters) - 38, Resort view, Roll-in shower, Bed count maximum 1, Furnished balcony, Low counters/sink height (centimeters) - 99
Resort View Master Double Room Size: 569 square feet m² 2 Double Beds	General Square feet - 569, Number of living rooms 0, Number of bedrooms - 0, Ping - 16.0, Sofa bed, Extra bed count 1, Number of bathrooms - 1, Square meters - 53, Private bathroom, Separate bathtub and shower, Rainfall showerhead, Resort view, Bed count minimum 2, Furnished balcony, Bed count maximum 2