Is this Mercure London Heathrow Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure London Heathrow Hotel have a swimming pool?

No, this Mercure London Heathrow Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure London Heathrow Hotel?

Best-rates for the Mercure London Heathrow Hotel starts from $76 per night with includes Business Services, Wellness Facilities, Kitchen, Laundry, Wheelchair Accessible, Security/Safety, Bedding/Linens, Child Friendly, TV, Parking, Accessibility, Restaurant, Bar, Breakfast, Air Conditioner, Internet, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure London Heathrow Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure London Heathrow Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure London Heathrow Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure London Heathrow Hotel?

Based on the information reported by the owner or manager, the Mercure London Heathrow Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure London Heathrow Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure London Heathrow Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure London Heathrow Hotel | Hotel in Hayes

| 6.6 (1002 Reviews) | 1 Bathroom

Pinkwell Hotel | Mercure London Heathrow Hotel

Hotel in Pinkwell, Hayes

Suburban Hayes hotel in Pinkwell with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Mercure London Heathrow Hotel offers 184 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Eco-friendly toiletries

Hair dryer

Private bathroom

Towels

Bedroom

Bed sheets

Blackout drapes/curtains

Air conditioning (climate-controlled)

Water-efficient showers only

Eco-friendly cleaning products provided

Laptop-compatible safe

Iron/ironing board

Phone

Connecting rooms available

Soundproofing

Desk

LED light bulbs

Breakfast

Coffee/tea in common area(s)

Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 14.95 per person

1 bar

1 restaurant and 1 coffee shop/cafe

Room service available

Refrigerator

Coffee/tea maker

Parking

Self parking on site (GBP 16 per day)

Electric car charging station on site

Limo/town car service

Limited onsite parking

Accessibility

Elevator

Assistive listening devices available

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Theme parks

Golfing

Fitness center

Entertainment

Flat-screen TV

Satellite channels

General

Conference center

Business center

Meeting rooms - 6

Elevator

Front-desk safe

Free newspapers in lobby

Water dispenser

Banquet hall

English

Romanian

Italian

French

Spanish

Hindi

Polish

No plastic water bottles

Annual offsets purchased for at least 10% of carbon footprint

Biodegradable drinking straws

No plastic soda bottles

Vegetarian dining options

Local culture & ecosystem education

Reusable tableware only

TV in lobby

Vegan dining options

Comprehensive recycling policy

No plastic drinking straws

Biodegradable coffee stirrers

At least 80% lighting from LEDs

Reusable cups only

Double-glazed windows

Smoke-free property

No plastic coffee stirrers

Guest Services

Laundry facilities

Refrigerator

Snack bar/deli

Soundproofed rooms

Daily housekeeping

Concierge services

Wedding services

Change of bedsheets (on request)

Porter/bellhop

Change of towels (on request)

Multilingual staff

24-hour front desk

Laundry facilities

Luggage storage

Dry cleaning service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: noon contactless check-in available early check-in fee: gbp 10.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available late check-out fee: gbp 10.00 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for gbp 15.0 per night.

Payment Policy

Fee for full breakfast: approximately gbp 14.95 per person self parking fee: gbp 16 per day early check-in fee: gbp 10.00 (subject to availability) late check-out fee: gbp 10.00 (subject to availability) rollaway bed fee: gbp 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Home

Oct 7, 2024 07:55:02 PM

Review Score: 4

Summary: Horrible experience, I literally booked this hotel for the electric charging so I could drive from home charge the car whilst I washed to go out for what I needed to then charge again over night and their charging point didn’t work… so had to go to a services and sit with the car which defeated the whole point of me using this hotel, the welcoming was not friendly at all and the man trying to help with the ev charging was trying but to no avail, the room was in very good condition and a comfy bed, no washing/shower gel container was empty and the shower was screaming hot couldn’t get it any colder. Not the best view but i was only their to use it as a stop gap hotel for my car so that didn’t bother me after everything (view from my room as shown)

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Room Arrangement

Room Info	Facilities
Standard Room, 1 Queen Bed Room Size: 129 square feet m² 1 Queen Bed	General Square feet - 129, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Ping - 3.63, Square meters - 12
Deluxe Room, 1 Double Bed Room Size: 129 square feet m² 1 Double Bed	General Square feet - 129, Number of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 3.63, Square meters - 12, Number of bathrooms - 1, Free cribs/infant beds
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking Room Size: 129 square feet m² 2 Queen Bed and Double Sofa Bed	General Square feet - 129, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 3.63, Sofa bed, Square meters - 12, Number of bathrooms - 1, Free cribs/infant beds
Superior Room, 1 Double Bed Room Size: 129 square feet m² 1 Double Bed	General Square feet - 129, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 3.63, Square meters - 12, Number of bathrooms - 1, Free cribs/infant beds
Standard Room, 2 Twin Beds Room Size: 172 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 172, Square meters - 16, Ping - 4.83, Number of bathrooms - 1, Free cribs/infant beds
Standard Room, 1 Twin Bed Room Size: 129 square feet m² 1 Twin Bed	General Square feet - 129, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 3.63, Square meters - 12, Number of bathrooms - 1, Free cribs/infant beds
Standard Room, Multiple Beds Room Size: 129 square feet m² 2 Queen Bed and Twin Bed	General Square feet - 129, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 3.63, Square meters - 12, Number of bathrooms - 1, Free cribs/infant beds