Microtel Inn & Suites by Wyndham West Chester | Hotel in West Chester
Hotel
6.0
(1017 Reviews) |
1 Bathroom
Available rates:
Hotel in West Chester
Suburban hotel with free breakfast and a fitness center Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Microtel Inn & Suites by Wyndham West Chester offers 102 accommodations with safes and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
This West Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Check-out before 11 am express check-out available
Child Policy
Children are welcome. free rollaway/extra beds! cribs (infant beds) are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges masks are required at the property for guests without covid-19 vaccination safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham)
Reviews
kevin
Sep 26, 2025 09:09:41 AM
Review Score:
4
Summary: I would never stay here again and if I knew then what I know now I would have never booked it.
The hotel is understaffed and it shows. Few people around, feeling semi vacant, few cleaning rooms, taking most of the day. Heaps of trash sat in the hallways for hours. We saw staff most often smoking near the entrance.
The elevator was broken. The hallways smelled of trash and body odor. The carpet was past its prime. Our hot room smelled of old food and chemicals which, little did we know, was the highlight of its evolution. By the time we got back it was sour and off, like mop water with a hint of dairy. Holes in the walls were sloppily patched. The shower walls were visibly dirty. No liner. The toilet smelled of septic, its seat chipped and scuffed to the point it looked filthy. Shower temp was fine.
The headboards were mirrors. Classy. At least not on the ceiling. Bedding appeared clean enough—we trusted what could be bleached to death, and the sheets were—almost crunchy. Everything else was stained despite scrubbing. A TV with a few channels and a universal remote that barely worked. We cranked the overworked AC hoping to mask smell and heat. By morning the room was cold but damp. Our olfactory took care of the smell. We slept fine enough.
We survived the night—no shady activity, felt safe, no bugs. I didn’t believe the bad reviews. That’s my mistake. This is a 2 star review for a 1 star hotel.
See All Reviews
Reviews
kevin
Sep 26, 2025 09:09:41 AM
Review Score:
4
Summary: I would never stay here again and if I knew then what I know now I would have never booked it.
The hotel is understaffed and it shows. Few people around, feeling semi vacant, few cleaning rooms, taking most of the day. Heaps of trash sat in the hallways for hours. We saw staff most often smoking near the entrance.
The elevator was broken. The hallways smelled of trash and body odor. The carpet was past its prime. Our hot room smelled of old food and chemicals which, little did we know, was the highlight of its evolution. By the time we got back it was sour and off, like mop water with a hint of dairy. Holes in the walls were sloppily patched. The shower walls were visibly dirty. No liner. The toilet smelled of septic, its seat chipped and scuffed to the point it looked filthy. Shower temp was fine.
The headboards were mirrors. Classy. At least not on the ceiling. Bedding appeared clean enough—we trusted what could be bleached to death, and the sheets were—almost crunchy. Everything else was stained despite scrubbing. A TV with a few channels and a universal remote that barely worked. We cranked the overworked AC hoping to mask smell and heat. By morning the room was cold but damp. Our olfactory took care of the smell. We slept fine enough.
We survived the night—no shady activity, felt safe, no bugs. I didn’t believe the bad reviews. That’s my mistake. This is a 2 star review for a 1 star hotel.
Lisa
Sep 25, 2025 01:58:22 AM
Review Score:
10
Summary: Had a weekend wedding this place fit our needs would liked to have had more seats for breakfast
Corey
Sep 16, 2025 02:20:25 AM
Review Score:
8
Summary: Ice machine broke, it was broke the last time I stayed here a few weeks ago
Melissa
Sep 14, 2025 12:15:00 AM
Review Score:
4
Summary: First off, I debated writing this negative review because the staff was fairly helpful and I could tell the cleaning crew worked very hard to give this place a good scrub down.
But facts are facts. This place is rundown and needs to stop cutting corners to save a buck.
Holes and scratches cover the walls and doors. Curtains are shredded and tears in the coverlets on the beds. All of the "painting" looks as if was done by the sloppiest person ever. Repairs and caulking were haphazard, if done at all.
In two rooms, I could detect a strong smell of urine.
The ancient hair dryer attached to the bathroom wall was broken and the replacement in the drawer was another wall mounted hair dryer that barely worked.
Some sketchy parking lot activity which didn't make me feel very safe, especially because 99% of the time no one was at the front desk and you had to ring a bell to get assistance.
They also turn off the free water dispenser most of the day and I could not find any near the lobby to purchase.
I have stayed at a Microtel previously, and had a good experience. It's a budget hotel, but comfortable, clean and current. This property however, is not.
Until this place gets a lot of TLC and better front desk supervision, I would recommend staying somewhere else. Especially if you are a female traveling alone.
Jeffrey
Sep 5, 2025 05:49:32 PM
Review Score:
6
Summary: AC helped keep the room nice and chill
Corey
Aug 23, 2025 11:08:14 PM
Review Score:
4
Summary: No fridge in the room
The ice machine on the second and third floor was broke
Karen
Aug 19, 2025 06:46:30 AM
Review Score:
10
Summary: Great stay, would recommend
James
Aug 17, 2025 02:07:59 AM
Review Score:
4
Summary: Room was dirty. Mattress had stains, hair, etc. had to use the bathroom, but decided to hold it until I got to Wawa. Bathroom and room door had something reddish brown splattered on it. Looked like dried blood. Burn marks on bathroom counter, sink and table under TV. Killed a couple crickets jumping around in the bathroom. The guy at the desk was very nice when we check in and out, but the room was super gross. Bed was comfortable, just don't inspect it. You're going to find all the things
Aug 13, 2025 10:33:58 AM
Review Score:
4
Summary: The hotel did not seem to be adequately staffed and kept up. The ice machine on our floor did not work. In the breakfast room, the toaster was half broken, the waffle machine did not work properly. Did not meet the standard of other Microtels we have stayed in.
Fiona
Aug 13, 2025 07:27:04 AM
Review Score:
6
Summary: We were disappointed with Breakfast, and would have been perfect if it was a hot breakfast.