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Pacific Palms Resort | Resort in La Puente

| 8.6 (1008 Reviews) |  1 Bathroom
La Puente Resort | Pacific Palms Resort

Resort in La Puente

Suburban resort with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.


Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Shower/tub combination
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Hypo-allergenic bedding
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Free newspapers (weekdays)
  • Desk
  • Safe
  • Connecting rooms available
Breakfast
  • Cooked-to-order breakfast available for a fee 7:00 AM–11 AM on weekdays and 7 AM–10:30 AM on weekends: USD 10-24.95 per person
  • 1 bar
  • 2 restaurants
  • Microwave (on request)
  • Refrigerator (on request)
  • Coffee/tea maker
Parking
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)
  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
Activities
  • Theme parks
  • Hot tub
  • Outdoor pool
  • Sauna
  • Heated pool
  • Golf course
  • Fitness center
  • Golf driving range
  • Full-service spa
Entertainment
  • Premium channels
  • 42-inch LED TV
General
  • Conference space (45000 square feet)
  • Meeting rooms
  • Business center
  • Ballroom
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • English
  • Spanish
  • Chinese (Mandarin)
  • Smoke-free property
  • TV in lobby
Guest Services
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Golf lessons
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Balcony
Spa
  • Massage - Swedish
  • Hot tub
  • Steam room
  • Body wraps
  • Sauna
  • Aromatherapy
  • Facials
  • Massage - deep-tissue
  • Body scrubs
  • Massage - hot stone
  • Couples treatment room(s)
  • Spa open daily
  • Massage - prenatal
  • Massage/treatment rooms
  • Manicures and pedicures
  • Body treatments

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight express check-in available
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 35.0 per day. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 10 to 24.95 per person valet parking fee: usd 14 per night pet fee: usd 40 per pet, per night service animals are exempt from fees an in-room refrigerator is available for an additional fee in-room microwave fee: usd 35 per night rollaway bed fee: usd 35.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 40 per pet, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

James
Jul 7, 2025 03:28:52 AM
Review Score:   4
Summary: Terrible check-in experience, rude staff and lackadaisical management. Extremely dated hotel, rooms are basic and worn with extremely uncomfortable beds and cheap bedding. There is only one small, shallow pool for over 200 rooms, and two golf courses. Parking was free, thankfully.
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Room Arrangement

Room Info Facilities
Deluxe Room, Mountain View
Room Size: 400 square feet m2
2 Double Beds
1 King Bed
Deluxe Room, Mountain View

General

Number of living rooms 0, Ping - 11.24, Number of bedrooms - 0, Pets not allowed, Square meters - 37, Square feet - 400, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Deluxe Room
Room Size: 400 square feet m2
2 Double Beds
1 King Bed
Deluxe Room

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Pets not allowed, Balcony, Square meters - 37, Square feet - 400, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Deluxe Room, City View
Room Size: 400 square feet m2
2 Double Beds
1 King Bed
Deluxe Room, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Pets not allowed, Square meters - 37, Square feet - 400, Bed count minimum 1, Extra bed count 1, City view, Bed count maximum 2
Executive Room, City View, Executive Level
Room Size: 450 square feet m2
2 Double Beds
1 King Bed
Executive Room, City View, Executive Level

General

Square meters - 42, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Ping - 12.65, Square feet - 450, Pets not allowed, Bed count minimum 1, Extra bed count 1, City view, Bed count maximum 2
Executive Room, Mountain View, Executive Level
Room Size: 450 square feet m2
2 Double Beds
1 King Bed
Executive Room, Mountain View, Executive Level

General

Square meters - 42, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Ping - 12.65, Square feet - 450, Pets not allowed, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Check Resort Availability
Nightly rates from:
USD $220
Price Details
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