Is this Newton Aycliffe hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Newton Aycliffe hotel have a swimming pool?

No, this Newton Aycliffe hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Newton Aycliffe hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Newton Aycliffe hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Newton Aycliffe hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Newton Aycliffe hotel?

Based on the information reported by the owner or manager, the Newton Aycliffe hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Newton Aycliffe hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Newton Aycliffe hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Premier Inn Durham - Newton Aycliffe | Hotel in Newton Aycliffe

| 6.0 (1 Review) | 1 Bathroom

Newton Aycliffe Hotel | Premier Inn Durham - Newton Aycliffe

Hotel in Newton Aycliffe

Hotel in Newton Aycliffe with free parking
A 24-hour front desk, express check-out, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Premier Inn Durham - Newton Aycliffe offers 44 accommodations.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Guest Services

Breakfast

Child Friendly

Internet

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 12:00 am minimum check-in age: 16

Check-out

Check-out before 12:00 pm express check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately gbp 10.99 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: google pay and apple pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

Trina

Oct 8, 2025 11:58:34 PM

Review Score: 6

Summary: Found a room on the Hotels.com app but stopped by the hotel to check it out before booking. The front desk initially said no rooms were available, despite the app showing otherwise. After some persistence and a 10–15 minute discussion involving another staff member, I was shown a room I liked. Due to system issues, I was told to book through the app. I did so, paid, and received confirmation, which the clerk also saw—but they still couldn’t assign the room due to aforementioned system issue. I agreed to return later while they sorted it out. When my husband and I came back, they claimed we hadn’t paid, despite us showing proof of payment (both on hotels app and our credit card transactions). We left again to give them more time. After four hours, we returned and were told there had been a Hotels.com payment issue that took 3.5 hours and a manager’s help to resolve. Informed daily room cleaning stopped during covid. We booked a week, so asked how towels were replaced & advised I'd have to ask at desk. As it turned out, they had an 'on demand' room service option which I later used to empty baskets and replace towels. No air conditioning in this hotel that is operable from the room itself. The TV's have volume controls (25 specifically). We couldn't hear some channels from the bed & requested our controls be moved to 27. Informed that there were no TV controls. Next day asked another clerk who shared that there were controls that couldn't be changed.

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Premier Inn Durham - Newton Aycliffe | Hotel in Newton Aycliffe

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