Is this San Rafael hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the San Rafael hotel have a swimming pool?

No, this San Rafael hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in San Rafael hotel?

Best-rates for the San Rafael hotel starts from $116 per night with includes Guest Services, Breakfast, Internet, Kitchen, Accessibility, Parking, Security/Safety, Bedding/Linens, Wellness Facilities, Child Friendly, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is San Rafael hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the San Rafael hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the San Rafael hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the San Rafael hotel?

Based on the information reported by the owner or manager, the San Rafael hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for San Rafael hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the San Rafael hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Hotel by Best Western San Rafael | Hotel in San Rafael

6.4 (1002 Reviews) | 1 Bathroom

San Rafael Hotel | SureStay Hotel by Best Western San Rafael

Hotel in San Rafael

Hotel in San Rafael with free breakfast and a 24-hour front desk
A 24-hour front desk, free newspapers, and RV/bus/truck parking are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western San Rafael offers 32 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower/tub combination

Private bathroom

Hair dryer

Towels

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Rollaway/extra beds (surcharge)

Air conditioning (climate-controlled)

Bed sheets

Phone

Desk

Access via exterior corridors

Free local calls

Iron/ironing board

Breakfast

Free self-serve breakfast available daily 7:00 AM–9:00 AM

Coffee/tea maker

Refrigerator

Parking

RV/bus/truck parking on site

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Assistive listening devices available

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Braille signage

This property does not have elevators

Entertainment

LED TV

Cable channels

General

Free newspapers in lobby

Vending machine

English

Smoke-free property

Guest Services

Free cribs/infant beds

Refrigerator

Rollaway/extra beds (surcharge)

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Gina

Jul 24, 2025 10:21:33 PM

Review Score: 10

Summary: Very nice for the price. The breakfast was simple, but perfect for us. A bagel with cream cheese, yogurt, fruit and coffee. The location was also nice and centralized for all of our outings. Our room was very comfortable.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Microwave, Refrigerator, Television, Extra bed count 1, Bed count minimum 2, Flat-panel TV, Number of bathrooms - 1, Free wired internet, Bed count maximum 2
Standard Room, 1 Queen Bed, Accessible, Non Smoking Room Size: m² 1 Queen Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Microwave, Refrigerator, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Flat-panel TV, Number of bathrooms - 1, Free wired internet
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Bed and Twin Bed	General Microwave, Refrigerator, Television, Extra bed count 1, Bed count minimum 2, Flat-panel TV, Number of bathrooms - 1, Free wired internet, Bed count maximum 2
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) Room Size: m² 3 Queen Beds and Double Sofa Bed	General Microwave, Refrigerator, Television, Bed count maximum 3, Extra bed count 1, Flat-panel TV, Number of bathrooms - 1, Free wired internet, Bed count minimum 3
Standard Room, 1 Queen Bed, Accessible, Non Smoking Room Size: m² 1 Queen Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Microwave, Refrigerator, Television, Extra bed count 1, Bed count minimum 2, Flat-panel TV, Number of bathrooms - 1, Bed count maximum 2