The Lodge At Blue Lakes | Hotel in Upper Lake

| 8.2 (700 Reviews) |  1 Bathroom
Upper Lake Hotel | The Lodge At Blue Lakes

Hotel in Upper Lake

Beachfront hotel for sun and fun
Guests at this beach hotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area.
The Lodge At Blue Lakes offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels.


Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 8:00 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: usd 100 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 70 per pet, per night service animals are exempt from fees late check-out fee: usd 100 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 70 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests planning to bring dogs must contact this property in advance. please note that this property does not allow the following breeds: pit bull, rottweiler, german shepherd, presa canario, cane corso, mastiff, bull dog, chow, and akita. minimum spring break check-in age is 18 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 30, 2025 07:27:57 AM
Review Score:   4
Summary: I booked this from hotels.com using the reserved now pay later option. I reserved using my personal card but plan on using my business card when I checked in. When I checked in, I tried to put my business card down to pay and cover any incidentals but was told I couldn’t do that and they took payment from the card on file already. This is inconvenient because I have to wait days to get reimbursed. The room was clean but the mattress was hard as rock and whatever scent they use is over powering and made my eyes water the air conditioning unit was at bed level so it was blowing in my face or my back. My business meeting ended early I decided return home and asked if I could get refunded for the night I wasn’t going to stay but they said no which is fine just thought I’d ask. When I received my itemized receipt i noticed that room rate was different than the one I booked in Hotels.com. I asked the manager via phone since they were not on site why couldn’t changed the card on file when I checked in and she stated it was because they processed the payment 7 days in advance. I checked my bank statement and they did not charge me until I checked in on 7/27 and even my itemized receipt says charged on 7/27 so that reason was not true. I also inquired about the room rate difference and she told me I needed to take it up with hotels.com. This has been escalated with hotels.com but just a heads up if you book through a 3rd party you might be surprised at the end.
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