Is this Lucerne - Higuera hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lucerne - Higuera hotel?

Check-in time for Lucerne - Higuera hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lucerne - Higuera hotel have a swimming pool?

Yes, this Lucerne - Higuera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lucerne - Higuera hotel?

Best-rates for the Lucerne - Higuera hotel starts from $335 per night with includes Ocean View, Balcony/Terrace, Sports/Activities, Breakfast, Child Friendly, Laundry, TV, Security/Safety, Business Services, Bar, Internet, Wheelchair Accessible, Pet Friendly, Wellness Facilities, Fireplace/Heating, Kitchen, Air Conditioner, Pool, View, Oceanfront, Accessibility, EV Charge Station, Restaurant, Guest Services, Parking, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lucerne - Higuera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lucerne - Higuera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lucerne - Higuera hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lucerne - Higuera hotel?

Based on the information reported by the owner or manager, the Lucerne - Higuera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lucerne - Higuera hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Lucerne - Higuera hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Shay, a Destination by Hyatt | Hotel in Los Angeles

8.7 (86 Reviews) | Pet Friendly 17 Bathrooms 57 Guests

Lucerne - Higuera Hotel | The Shay, a Destination by Hyatt

Hotel in Lucerne - Higuera, Los Angeles

Located in Los Angeles, 3 miles from Petersen Automotive Museum, The Shay, a Destination by Hyatt provides accommodations with an outdoor swimming pool, private parking, a fitness center and a shared lounge. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. Guests can have a drink at the bar. The hotel has a terrace. You can play pool at The Shay, a Destination by Hyatt. Los Angeles County Museum Of Art (LACMA) is 3.4 miles from the accommodation, while Venice Beach Boardwalk is 5.9 miles away. Los Angeles International Airport is 7.5 miles from the property.

The Shay, a Destination by Hyatt is located in Los Angeles.

This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, TV, Ocean View, and several others. This is a good star rated property and has over 86 reviews with the average score of 8.7 . Coming to Los Angeles and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this place in Los Angeles. These details are authentic, as they are provided by our partner, booking.com.

This The Shay, a Destination by Hyatt in Los Angeles is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Shay, a Destination by Hyatt”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Breakfast in the room

Restaurant

Kids' meals

Coffee house on site

Wine/Champagne

Parking

Parking

Electric vehicle charging station

Parking on site

Parking garage

Private Parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Raised toilet

Lowered sink

Activities

Happy hour

Game room

Fitness

Fitness center

Personal trainer

Pool table

Temporary art galleries

Entertainment

Board games/Puzzles

General

Facilities for disabled guests

Heating

Elevator

Pet friendly

Non-smoking rooms

Safe

Air conditioning

Hypoallergenic room available

Smoke-free property

Guest Services

Express check-in/out

Baggage storage

Pet bowls

Concierge

24-hour front desk

Dry cleaning

Shared lounge/TV area

Daily housekeeping

Room service

Fax/Photocopying

Meeting/Banquet facilities

Valet parking

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor pool (year-round)

Outdoor pool

Outdoor furniture

Terrace

Security/Safety

Fire extinguishers

24-hour security

Smoke alarms

CCTV outside property

Key card access

CCTV in common areas

Security alarm

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Delivered food covered securely

First aid kits available

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Mobile app for room service

Spa

Swimming pool

Pool bar

Beach chairs/Loungers

Rooftop pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

This hotel only accepts credit cards, debit cards and, where applicable, other contact-less forms of payment. it is a cash-free environmentguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.92

Location:

8.81

Staff:

9.25

Facilities:

9.36

Comfort:

9.58

Cleanliness:

9.54

Catherine

Oct 2, 2025 07:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The king room was very comfortable and very clean. All of the staff were unfailingly helpful. The Butterfly restaurant is a lovely spot for a drink.

Negative: It was frustrating to only have valet parking. The only way for us to have access to our car (to fetch or store things) was to have the staff go into the garage and bring the car to the check in area. Not sure the hotel is worth the cost when traveling personally, but probably great if traveling for business. Be aware there is a "resort fee" added on to the cost of the room with the usual taxes and fees. This seems like just a way to charge a little extra.

See All Reviews

Room Arrangement

Room Info	Facilities
King Room with Accessible Tub - Disability Access Room Type: Triple Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Shampoo, Bathtub, Bathtub or shower, Conditioner General Carpeted, Ironing facilities, Heating, Key access, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Accessibility Accessible by elevator, Entire unit wheelchair accessible, Lower sink, Toilet with grab rails, Raised toilet, Adapted bath Room Amenities Feather pillow, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
King Room with Balcony Room Type: Triple Room Size: 39 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Shampoo, Bathtub or shower, Conditioner General Carpeted, Ironing facilities, Heating, Key access, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Outdoors Outdoor furniture, Terrace Room Amenities Feather pillow, Non-feather pillow, Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Queen Room with Two Queen Beds and Balcony Room Type: Quad Room Size: 40 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Shampoo, Bathtub or shower, Conditioner General Carpeted, Ironing facilities, Heating, Key access, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Outdoors Outdoor furniture, Terrace Room Amenities Feather pillow, Non-feather pillow, Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Room with Hollywood Hills View Room Type: Triple Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Shampoo, Bathtub or shower, Conditioner General Carpeted, Ironing facilities, Heating, Key access, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Refrigerator Living Area Desk View View Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Non-feather pillow, Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Studio Room Type: Triple Room Size: 46 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Shampoo, Bathtub or shower, Conditioner General Carpeted, Ironing facilities, Heating, Key access, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Non-feather pillow, Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Queen Room with Two Queen Beds Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Shampoo, Bathtub or shower, Conditioner General Carpeted, Ironing facilities, Heating, Key access, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Non-feather pillow, Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Suite Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Shampoo, Bathtub or shower, Conditioner General Ironing facilities, Heating, Key access, Hardwood or parquet floors, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Non-feather pillow, Socket near the bed, Sofa bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Room Room Type: Triple Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Shampoo, Bathtub or shower, Conditioner General Carpeted, Ironing facilities, Heating, Key access, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Non-feather pillow, Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Premium King Suite with Balcony Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Additional bathroom, Toilet paper, Walk-in shower, Shampoo, Bathtub, Bathtub or shower, Conditioner General Ironing facilities, Heating, Key access, Hardwood or parquet floors, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Dining table, Refrigerator Living Area Desk, Dining area, Sitting area Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Outdoors Outdoor dining area, Outdoor furniture, Terrace Accessibility Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator Room Amenities Feather pillow, Non-feather pillow, Socket near the bed, Sofa bed Physical distancing Single-room AC for guest accommodation
Premium King Suite Room Type: Suite Room Size: 59 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Additional bathroom, Toilet paper, Walk-in shower, Shampoo, Bathtub, Bathtub or shower, Conditioner General Ironing facilities, Heating, Key access, Hardwood or parquet floors, Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe, Smoke Alarm, Key card access, Trash cans Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, TV Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Non-feather pillow, Socket near the bed, Sofa bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Queen Room with Two Queen Beds and Patio Room Type: Quad Room Size: 42 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Shower, Free toiletries, Hairdryer, Private bathroom, Toilet paper, Bathtub or shower General Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Outdoors Terrace
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Shower, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower General Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Wardrobe or closet
Queen Room with Two Queen Beds and Accessible Tub - Disability Access Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Shower, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower General Hypoallergenic, Safe, Air conditioning, Privacy curtain, Laptop safe Media & Technology Flat-screen TV, Video, Cable channels, Pay-per-view channels, Radio, Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Wardrobe or closet
Suite with Spa Bath Room Type: Suite 1 Queen bed(s) Bed
One-Bedroom Suite Room Type: Suite 1 Sofa bed Bed 1 Queen bed(s) Bed
Presidential Suite Room Type: Suite 1 Queen bed(s) Bed
Apartment with Terrace Room Type: Apartment 2 Full bed(s) Bed

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Nightly rates from:

USD $335

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The Shay, a Destination by Hyatt | Hotel in Los Angeles

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Hotel in Lucerne - Higuera, Los Angeles

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Kitchen

Living Area

Services

Bedroom

Accessibility

Room Amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Kitchen

Living Area

Services

Bedroom

Outdoors

Room Amenities

Accessibility

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Kitchen

Living Area

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Bedroom

Outdoors

Room Amenities

Accessibility

Physical distancing

Food & Drink

Bathroom

General

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Bedroom

Room Amenities

Accessibility

Physical distancing

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Bathroom

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