Is this The Westin Palo Alto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Westin Palo Alto?

Check-in time for The Westin Palo Alto starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Westin Palo Alto have a swimming pool?

Yes, this The Westin Palo Alto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Palo Alto?

Best-rates for the The Westin Palo Alto starts from $238 per night with includes Toiletries, Internet, Kitchen, Wheelchair Accessible, Business Services, Bedding/Linens, Accessibility, Security/Safety, Breakfast, Fireplace/Heating, Restaurant, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Parking, TV, Wellness Facilities, Child Friendly, Bar, Hot Tub, Laundry, Air Conditioner, Pool, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Westin Palo Alto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Palo Alto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Palo Alto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Palo Alto?

Based on the information reported by the owner or manager, the The Westin Palo Alto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Palo Alto?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Westin Palo Alto are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Westin Palo Alto | Hotel in Palo Alto

| 8.8 (969 Reviews) | 1 Bathroom

University South Hotel | The Westin Palo Alto

Hotel in University South, Palo Alto

Suburban hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
The Westin Palo Alto offers 184 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately usd 23 per person self parking fee: usd 20.00 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets stay free service animals are welcome, and are exempt from fees up to 80 lbs per pet welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Stephen

Aug 20, 2025 06:41:22 AM

Review Score: 6

Summary: After talking to three people, who promised action, our safe was not fixed or replaced. Our room was not cleaned the first day we were there. The gates to the parking garage didn’t work right, and they finally just left them open. We stay there every year, and this time was definitely not good!

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