Is this Platino Hotel & Casino pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Platino Hotel & Casino have a swimming pool?

No, this Platino Hotel & Casino does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Platino Hotel & Casino?

Best-rates for the Platino Hotel & Casino starts from $70 per night with includes Sports/Activities, Bedding/Linens, Toiletries, Business Services, Guest Services, Entertainment, Internet, Air Conditioner, Parking, TV, Balcony/Terrace, Restaurant, Bar, Designated Smoking Area, Transportation/Shuttle, Wellness Facilities, Breakfast, Child Friendly, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Platino Hotel & Casino a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Platino Hotel & Casino wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Platino Hotel & Casino has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Platino Hotel & Casino?

Based on the information reported by the owner or manager, the Platino Hotel & Casino indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Platino Hotel & Casino?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Platino Hotel & Casino | Hotel in Santiago de los Caballeros

| 8.4 (1002 Reviews) | 1 Bathroom

Hotel in La Zurza, Santiago de los Caballeros

Colonial hotel with a casino and free breakfast
This hotel features a casino, a restaurant, and a nightclub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Free cribs/infant beds

Ceiling fan

Blackout drapes/curtains

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

LED light bulbs

Iron/ironing board (on request)

Energy-saving switches

Free local calls

Safe

Phone

Breakfast

Free continental breakfast available daily 7:00 AM–10:00 AM

1 bar

Room service available

1 restaurant and 1 coffee shop/cafe

Free bottled water

Minibar

Refrigerator

Champagne service

Parking

Cruise terminal shuttle (surcharge)

Free casino shuttle

Theme park shuttle (surcharge)

Bus station shuttle (surcharge)

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Shopping center shuttle (surcharge)

Airport shuttle on request

Wheelchair-accessible parking available

Limo/town car service

Accessibility

Wheelchair-accessible path of travel

Wheelchair-accessible parking

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Health/beauty spa

Theme parks

Outlet shopping

Fitness center (discounted access)

Casino

Private picnics

Nightclub

Concerts/live shows

Entertainment

LED TV

Cable channels

General

24-hour business center

Meeting room

Conference center

Free newspapers in lobby

Gift shop/newsstand

Front-desk safe

Banquet hall

Spanish

English

French

100% renewable energy

15 casino slot machines

Couples dining

Romance packages available

Designated smoking areas

At least 80% lighting from LEDs

At least 80% of food locally-sourced

6 casino gaming tables

Casino

Guest Services

Free cribs/infant beds

Refrigerator

Laundry facilities

Rollaway/extra beds (surcharge)

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Picnic area

Garden

Outdoor furniture

Policies

Check-in

Check-in time starts at 3 pm late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 1:00 pm late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for usd 20.0 per night. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: usd 25 per vehicle (one-way, maximum occupancy 4) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses solar energy

Reviews

Orlando

Nov 15, 2025 05:30:00 AM

Review Score: 8

Summary: Good stay!!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Deluxe Room Size: 32 square feet m² 2 Queen Beds	General Number of living rooms 0, Bathrobes, Ping - 0.9, Desk, Number of bedrooms - 1, Separate sitting area, Square feet - 32, Square meters - 3, Separate bedroom, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Executive Deluxe Room Room Size: 22 square feet m² 1 Queen Bed	General Ping - 0.6, Number of living rooms 0, Number of bedrooms - 0, Desk, Square feet - 22, Square meters - 2, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Superior Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Desk, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite Room Size: m² 2 Queen Beds	General Number of living rooms 0, Bathrobes, Outdoor spaces not available, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2